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fuck the DMV - KRAD's Inaccurate Guide to Life
ramblings from a mad fedora'd writer
kradical
kradical
fuck the DMV
So back in July, when we were driving home from InConJunction, I got a speeding ticket on I-80 in Pennsylvania. Shit happens, it's a long stretch of nothin', and it's real easy to go over the speed limit. I got the ticket, I paid the ticket, and all was right with the world--

--or so I thought. While the Commonwealth of Pennsylvania saw fit to alert the State of New York that I got the speeding ticket, it was a bit more dilatory in informing them that I paid it. As a result I got a notice in the mail saying my license would be suspended due to non-payment of the ticket.

Except I did pay the ticket, and so armed with receipt of same, I went to the DMV on Fordham Road on Friday morning. I arrived to be told to go onto the traffic violations line, waited patiently, got to the front, and was informed that that was the wrong line. *headdesk*

I go to the main kiosk, get a number, and sit and wait until the number is called, and go to the clerk, who informs me that she can't enter that information into the computer, I have to call Albany after she faxes the paperwork to them. It being Friday, I can't call Albany until Monday.

So this morning, I call them, I navigate the menus, and finally get where I need to go, and then I'm told, "Due to high call volume, you call cannot be answered at this time." That's it -- not put on hold, not asked to enter my phone number so they can call me back, not given advice on when to call back, just cut off. I tried twice more, just to be sure, but no such luck.

Grumble.

With all respect to my friends and family who live in Pennsylvania, the whole fucking state can fall in a goddamn hole right now.

Current Mood: pissed off pissed off
Current Music: "New York is My Home" by Dion & Paul Simon

9 comments or Please comment
Comments
k1p2psso From: k1p2psso Date: October 17th, 2016 04:07 pm (UTC) (Link)

confused

Did you get a parking ticket or a speeding ticket or one of each?
kradical From: kradical Date: October 17th, 2016 04:09 pm (UTC) (Link)

Re: confused

Derp!

Speeding. I fixed the reference to a parking ticket, which was a brain-hiccup......
Lorraine Anderson From: Lorraine Anderson Date: October 17th, 2016 04:09 pm (UTC) (Link)
The State of Michigan must have the same telephone system. I've tried to call the state about my sales taxes and get the same response.

My sympathies.
polydad From: polydad Date: October 17th, 2016 04:26 pm (UTC) (Link)
Back around the turn of the millennium, when I was dealing with similar issues in New Jersey, the New Jersey Department of Motor Vehicles was actually disbanded by court order for reason of systemic incompetence, and replaced with the Motor Vehicle Commission -- which regretfully was mostly the same people after a game of Musical Chairs, and not measurably more competent.
ebenbrooks From: ebenbrooks Date: October 17th, 2016 04:44 pm (UTC) (Link)
"With all respect to my friends and family who live in Pennsylvania, the whole fucking state can fall in a goddamn hole right now."

And it will. Eventually.
mycroftca From: mycroftca Date: October 17th, 2016 04:54 pm (UTC) (Link)
Unfortunately, states have been sharing violation information for some years now. It's no surprise that they are in no rush to notify other states of compliance.
martianmooncrab From: martianmooncrab Date: October 17th, 2016 06:48 pm (UTC) (Link)
does the state of Penn even share payment of violations? or they figure thats your job?
jslinder From: jslinder Date: October 17th, 2016 08:50 pm (UTC) (Link)
Having actually worked with the systems involved, you may not be able to blame the DMV totally for this one...

To call the systems used to connect the states ancient would be an understatement. As recently as 3 years ago, transaction data was still sent between some states via magnetic tape reels. Yes. Really. A couple states had upgraded connections that use modems... This means that data is transmitted in batches, and if there is an issue with a batch, or your transaction falls between batches, well...

In both PA and NJ and I expect NY, the DMV has been begging for upgrade money and has not gotten it. If you saw some of their back end systems, you'd cry. After watching what they have to work with from the other side, I am a little more understanding of why the employees are the way they are. You'd be a lot less happier of an editor if all you were allowed to use was whiteout and a selectric :)

(My point, blame the states for underfunding)
dewline From: dewline Date: October 17th, 2016 09:21 pm (UTC) (Link)
I have had my own painful experience with the "due to high call volume, your call (WILL) not be answered at this time" subroutine in recent months. (Word substitution mine.)

*winces in empathy*
9 comments or Please comment